What if I Need to Cancel my Booking?

Caravan with White wildflowers in forefront

Cancelling Your Booking

If you are cancelling for any reason other than those covered by the Waterside Group Cancellation Cover, your refund will depend on how much you have already paid and how close you are to the holiday start date.

If cancelling at least 10 weeks before the start of your holiday you will receive a refund of all monies paid less your deposit. Please note that since cancellations within 7 days are not entitled to any refund, we strongly advise you contact us as soon as you know that you may wish to cancel your holiday.

FULL details are included in the Holiday Terms & Conditions.

Explore Our Top Holidays

From last minute escapes to luxury getaways, find your perfect break.

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Family Holidays

Discover Family Friendly Breaks
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Hot Tub Holidays

Soak It All In
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Beach Getaways

Plan Your Beach Break
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Special Offers

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Dog-Friendly Stays

Dog-Friendly Holidays

Our Holiday Parks

Each of our four holidays parks will leave you with bucket-loads of family stories you'll tell again and again. Find your perfect holiday, from Dorset’s iconic shores to Cornwall’s scenic valleys.

Bowleaze Cove Holiday Park & Spa

DORSET

Bowleaze Cove

Soak up stunning coastal views and enjoy seaside adventures along Dorset’s breathtaking coastline.

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Relaxed couple on deck at CB with view in background

DORSET

Chesil Beach

Set beside the iconic Chesil Beach, with fantastic facilities, 18 miles of jurrasic coastline and family-friendly fun.

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Osmington Mills Lodge Park

DORSET

Osmington Mills

Where the treeline meets the coastline. A unique retreat that blends natural beauty with modern comfort.

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Tregoad Holiday Park

CORNWALL

Tregoad

An idyllic countryside retreat, just minutes from the Cornish coast, offering peaceful retreats and fun filled adventures.

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Lookbook

Curious to learn more about what makes us a great choice?

Our comprehensive Lookbook offers a flavour of life at our parks, stunning landscapes, exciting activities, and an introduction to holiday home ownership with Waterside.

Latest Holiday News & Guides

Inspiration for Your Next Holiday Adventure
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Discover Dorset’s Hidden Gems with the Weymouth Team

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A body of water by land with various boats going out towards the sea

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How to Spot Local Wildlife While Staying at Waterside

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St Catherine's Chapel with views of Chesil Beach and Portland

Best Places to Get Those Holiday Snaps in Dorset

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Tregoad Cornwall Holiday Park | Waterside Holiday Group | UK Holiday Parks

Tregoad Celebrates Prestigious Five-Star Holiday Park Accreditation

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Best UK Staycations – Why Dorset & Cornwall Should Be on Your List

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Autumn Colours & Crisp Air: Scenic Coastal Walks

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How to Make the Most of a Short Break at Waterside

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Autumn Getaways: Why September & October are the Underrated Months for a UK Holiday

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Trusted by Industry & Loved by Guests

Our Commitment to Quality

At Waterside Holiday Group, we pride ourselves on delivering exceptional experiences that our guests can trust. Our commitment to quality has been recognised by leading industry organisations, and our parks are consistently awarded for their excellence.