What if I Need to Change my Holiday?

Caravan with White wildflowers in forefront

Making Changes to Your Holiday

We do understand that sometimes circumstances change and that you may wish to amend your plans. For minor changes such as the number of guests, we do reserve the right to charge a £20 administration charge.

For significant changes (including but not exclusively date and grade of accommodation) made more than 10 weeks before your holiday arrival date, please telephone us as soon as possible and we will do all we can to accommodate those changes. Whilst we do not always make a charge for changing your booking, it may not always be possible to meet your requirements and the best options will be discussed with you. If an alternative booking is found for you but is at a higher cost, you will be required to pay the additional cost. If the change to your booking results in a lower cost holiday, the difference in cost will be refunded.

If the change occurs within 10 weeks of the start of the holiday, the alteration to the booking will be treated in line with our cancellation policy and is at the discretion of the management team and dependant on availability.

Explore Our Top Holidays

From last minute escapes to luxury getaways, find your perfect break.

Our Holiday Parks

Each of our four holidays parks will leave you with bucket-loads of family stories you'll tell again and again. Find your perfect holiday, from Dorset’s iconic shores to Cornwall’s scenic valleys.

Lookbook

Curious to learn more about what makes us a great choice?

Our comprehensive Lookbook offers a flavour of life at our parks, stunning landscapes, exciting activities, and an introduction to holiday home ownership with Waterside.

Latest Holiday News & Guides

Inspiration for Your Next Holiday Adventure

Join the Waterside Family

Be the first to know about our latest offers and receive a dose of inspiration for your next holiday or a home-away-from-home.

Sign Up To Our Newsletter

Trusted by Industry & Loved by Guests

Our Commitment to Quality

At Waterside Holiday Group, we pride ourselves on delivering exceptional experiences that our guests can trust. Our commitment to quality has been recognised by leading industry organisations, and our parks are consistently awarded for their excellence.