What if Waterside need to change your booking?

Caravan with White wildflowers in forefront

If We Change Your Holiday

On very rare occasions we may need to amend or even cancel your booking. In the unfortunate case that you are affected, we will advise you at the earliest possible opportunity and offer one of the three following options.

  1. A replacement holiday that is similar or better than the one you booked.
  2. A replacement holiday that is less expensive than the one you booked with the refund of any price difference as appropriate
  3. A full refund.

Needless to say, you will also receive a full apology for the inconvenience caused.

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Our Commitment to Quality

At Waterside Holiday Group, we pride ourselves on delivering exceptional experiences that our guests can trust. Our commitment to quality has been recognised by leading industry organisations, and our parks are consistently awarded for their excellence.