Ownership FAQs to guide you

Yes, subletting is allowed and many owners choose to do this. We offer a fully managed subletting service to help you offset your costs.

Yes, your holiday home is yours to enjoy with friends and family. You can also give them access when you're not using it yourself.

No, our parks are licensed for holiday use only. Your holiday home cannot be used as a permanent residence.

Yes, we're a pet-friendly group of parks. Dogs are welcome, and there are dog walking areas on park too.

Yes, we offer part exchange options. Our team will be happy to talk you through the process.

Yes, finance is available on most of our holiday homes. Speak to our sales team for details and eligibility.

Site fees cover the cost of your plot, maintenance of the park, security, use of facilities and more. You'll also get discounts, access to owner events, and complimentary Wi-Fi.

We have a dedicated team to help you look after your holiday home. From lawn mowing to plumbing and wet weather checks, we'll make sure it’s well cared for even when you're not there.

In most cases, your home TV licence will cover you to watch live TV or BBC iPlayer in your holiday home. However, if someone is using BBC iPlayer or watching live TV at your main address at the same time, you'll need a separate licence for your holiday home.

Yes, all of our holiday homes include free super-fast Wi-Fi, with coverage across the parks. You’ll see full features and specs, including Wi-Fi, when browsing homes for sale.

Most certainly! For many, being able to invite family and friends to stay is part of the joy of owning a holiday home. Our complimentary concierge can make the arrangements and greet your family and friends into the park if you are unable to. Use of all the leisure facilities is complimentary for all of your immediate family (parents, grandparents, children and grandchildren). Wider family (such as uncles, aunties, brothers and sisters) receive complimentary entry to our entertainment venues and are very welcome to use the leisure facilities for a small charge.

We have a team dedicated to helping you look after your holiday home. From lawn mowing to plumbing and wet weather checks, you can rest assured knowing that we have expert hands keeping an eye on your precious holiday home when you’re not there.

There are additional running costs for your holiday home, including electric and gas bills, insurance and water supply. If you’re wondering if a holiday home makes a good investment, then why not have a chat with us, we can provide information about financial breakdowns, subletting arrangements and more.

Yes, fully managed letting packages are available through our award-winning holiday brand. This unique service analyses booking trends and market conditions to maximise your holiday home occupancy, with all bookings, payments, guest correspondence, key handling, check in/check out services included.

We take touring caravans, motorhomes & static caravans in part-exchange! So if you are ready to park up and leave the open road & if you feel that you are ready to settle at one of our stunning park, come and see what we can offer you!

Yes, we can offer finance packages available through Santander.

With 9.9% representative APR and terms up to 120 months, our finance packages are the most popular choice our owners use to fund their holiday home.

Also, remember to ask us about part exchanging your old caravan or holiday home.

No, we do not have an age limit for the holiday homes on our parks, however we do require them to be kept in a good condition. The licence was drawn up in association with our industry trade body, the British Holiday Home and Parks Association (BH&HPA), in association with the Office of Fair Trading.

If you’re thinking of owning a holiday home, we have many reasons why our Waterside parks make the perfect destination, but most of all it’s our long standing commitment and service to creating a personal connection with our holiday homeowners. We were established in 1963, and ever since we have sought to be the market leaders within our industry. Through family-ownership and knowledge that has been passed down through the generations, we have developed a strong understanding into what truly makes a family holiday experience memorable and we endeavour to provide an unrivalled holiday home ownership experience with service to reflect the sought after holiday homes for sale on our prestigious parks. Our continual programme of investment has seen millions of pounds invested to improve our parks and the service that we offer, and this will continue moving forward. We are here to help you every step of the way.

Owning one of our holiday homes doesn’t just give you access to the seaside and nature but also a range of park facilities including swimming pools, our award-winning restaurants and lots of evening entertainment. With your experience day you can get a chance to fully explore the benefits of holiday home ownership with Waterside, including a lunch on us at one of our restaurants.

It’s easy to book an Experience Day, all you need to do is call 01305 836 836 and one of our friendly team will be able to book you in for a day that suits you. You will be able to ask them any questions preceding your visit so you can make the most out of the day. We look forward to welcoming you in!

Bowleaze Cove Holiday Park & Spa, Chesil Beach Holiday Park and Tregoad Holiday Park are open from the 1st March to the 15th January every year giving you an amazing 46 week season. This means you can enjoy your holiday home over the Christmas and New Year period if you so wish. Most on-park facilities are open from mid March until the end of October. Osmington Mills Lodge Park is open from 15th March to the 15th January.

Certainly. As an owner you are welcome to bring your pet with you particularly as the surrounding areas are fantastic for dog walking. As it is a family park we do restrict certain breeds of dog (please ask for details) and request that they are kept on a lead whilst on the park.

Across all of our parks in Dorset we have some wonderful facilities for our owners to benefit from. Our Bowleaze Cove Holiday Park & Spa boasts both a heated indoor and outdoor pool as well as a well-equipped gym with WattBike Icon, recumbent bike and all in 1 multi trainer unit, which includes dual cable weight stack, leg attachments, pull up bar, bench press, and smith system.

At Bowleaze Cove Holiday Park & Spa we have an on-park spa, offering a wide range of treatments, alongside a hydrotherapy pool, sauna, steam room and rainforest shower for ultimate relaxation! Owners benefit from bookable complimentary use of our Spa and Hydrotherapy Pool, plus a 20% discount off treatments and products. Don’t forget to use your Owners’ Card for discounts. Call to book on 01305 836800 or pop along and speak to the team.

Yes, for new holiday homes for sale and pre-loved holiday homes we will show you which locations are suitable for the size of holiday home you are purchasing and then the choice is yours!